Contact GARC:
Global Airline Resource Center, LLC
Akron/Canton Airport
5400 Lauby Rd. #39
N. Canton, OH 44720
Phone: (877) GARC-123
Fax: (330) 315-4499
Email: info@thegarc.com

Key Contacts:

  • James Christoffel
    Owner
    (866) 767-4186 direct
    (877) GARC-123 ext. 201

  • Pam Clause
    Executive Assistant
    (877) GARC-123 ext. 206

City Development Managers:

  • Crystal Stillman
    Regional Manager
    (877) GARC-123 ext. 213
  • Mike & Joanna Petties
    DCA Managers
    (877) GARC-123 ext. 214
  • Dietrich Barker
    TYS & CHA Manager
    (877) GARC-123 ext. 210
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About Us

The Global Airline Resource Center corporate office based in Canton, Ohio has served over 180 cities - both domestic and international. We provide luggage tracking and logistic services to airports, airlines, baggage delivery companies, and passengers.

Our service assists all airlines with a cross utilized baggage service system that has all delivery companies standardized and automated. This system will help keep any passengers that were inconvenienced informed in real-time status of mishandled bags. This new cross-utilized baggage system called GARC will automatically call any passenger on their mishandled bags. It automatically informs each passenger of the status of the mishandled bags from the time the airline retrieved the luggage and set it up for delivery to the time the luggage is delivered to the passenger.

We pride ourselves on the quality of our service. The Global Airline Resource Center was formed by J & B Prompt Delivery, who has been delivering luggage at the Akron/Canton Airport for the past 14 years. We also deliver luggage for the following airports:

  • Chattanooga Airport
  • Knoxville McGhee Tyson Airport
  • Ronald Reagan Washington National Airport

Our upper management has a combined total of over 50 years experience in the airline industry.

Click here to see a complete list of services the Global Airline Resource Center provides.

Average Delivery Times

Individual regions and delivery companies vary, please allow a minimum of 4 hours for the delivery of your delayed luggage.

CompanyLast 24 HoursLast 7 Days
J & B Prompt Delivery Akron/Canton1h7m1h29m
J & B Prompt Delivery Chattanooga0h52m0h57m
J & B Prompt Delivery Knoxville1h20m1h24m
J & B Prompt Delivery Washington Regan1h8m1h23m

Passengers wishing to track misrouted luggage, please click here.

Airline baggage handlers with misrouted luggage, please click here.

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